Data privacy statement for web site www.esoes.de / www.esoes.com

As IT company, software developers and support partner, data privacy is essential to us.

Our web site www.esoes.de / www.esoes.com follows the legal principles of data reduction and data economy from 1997, aiming to avoid any unnecessary collection and storage of data, especially personal data. This means, our web site does not collect or store personal data of your visit more than the inevitable connection data.

Plase also note the addendum 'storing of connection data on the part of the hoster'.

Extent of collected data

When you visit our web site at www.esoes.de / www.esoes.com, we automatically learn

  • which of our pages you visit, including timestamp for each page visit,
  • the IP address and port, from which you connect,
  • the product names and version, including language or regional setting, which your browser and operating system transfer,
  • potentially the URL of the (3rd party) web site you come from
  • and the name of your Internet Service Provider.

Those are data that automatically accrue on the web site server if you visit any web site / web page.

In addition, the products we deploy as CMS (www.esoes.de/www.esoes.com), bug tracker (bugtracker.esoes.de/bugtracker.esoes.com) and file exchange platform (cloud.esoes.de/cloud.esoes.com) might make use of cookies. So, when visiting one of these sites, it might write a cookie to your system and/or read a previously created cookie.

Please note to this regard that our bug tracker system (bugtracker.esoes.de/bugtracker.esoes.com), our file exchange platform (cloud.esoes.de/cloud.esoes.com) as well as our ftp storage space (ftp.esoes.de/ftp.esoes.com) are only accessible after personal login. There is no automated registration process. The credentials required to use these systems are only issued individually to persons of known identity and only as needed. Since use of these systems requires individual login, additional personal data inevitably accrue. So, if you use any of these sites, the extended data privacy statement of that site applies.

Apart from that we do not accumulate or generate personal data. Notably:

  • There is no monitoring or recording of user activity in excess of temporarily storing the abovementioned data. In particular, we do not deploy any so-called session tracking and session replay techniques.
  • We do not try to gather additional personal or individual data, like for instance browser fingerprints, that might get used for profiling individual visitors. We do not use possible cookies for profiling. We do not create visitor profiles at all, not even anonymized ones.

Our web sites do not integrate third-party elements in such a way that your connection data get exposed to anywhere outside of our domains. Notably:

  • We do not employ any third-party analysis software or analysis services (like Google Analytics).
  • Our web sites do not embed external ads or social media links.
  • We do not employ any tracking techniques based on invoking external URLs.

Storage of collected data

We strip all IP addresses from the collected data and use the remaining, anonymous connection data to create page visit statistics. Data derived from your connections to our site get stored and processed without IP addresses. These statistics are the only data we keep for long term storage and are totally anonymous. We do not engage in any attempt to individualize or identify users from the collected data, we do not attempt to create visitor profiles, neither personalized, nor individualized, nor pseudonymized. And with the anonymization we make sure that it is indeed impossible to do so from the stored data.

EXCEPTION: In case of attacks or in order to diagnose network issues and connection problems we may store your raw connection data, including IP addresses, if and for as long this is required to solve the problem. In case of attacks we also reserve our right to transfer all relevant data to third parties involved in the investigation.

Propagation of collected data

We do not make the collected data available to third parties. We contracted the hoster to adhere to the same restrictions.

Protection of collected data

Transferring data through the Internet or keeping data on a storage not totally disconnected from the Internet is inherently unsafe with regard to privacy. Every system can and will have leaks and flaws that make unauthorized access to those data possible. We cannot guarantee total privacy of the data transferred to or stored on our web servers. Which is a major reason not to collect and store sensitive data in excess of the unavoidable minimum. Not gathering sensitive data in the first place is our best measure to minimize the potential impact of data theft or server hijacking.

Giving or revoking consent to storing or processing of your personal data

With the visit of any web site you give implicit consent that your unavoidable connection data are exposed to that site. We do not gather any additional personal data. As stated above, we do not store nor process data that can be used to track, identify or profile you, so not only is no consent required, there simply is nothing that you could explicitly consent to. Which of course also means there is nothing to revoke.

Data privacy contact

If after reading this statement you have questions regarding this statement or other data privacy concerns, please refer to our  ->Contact page to get in touch.

Your contact details

Please note that if you contact us we will of course become aware of the contact details you use or additionally provide in doing so. We use your contact details only for the purpose of communicating with you. We do not send general advertisements, newsletters or the like.

Your contact details will not be given to uninvolved third parties. But they might be propagated to involved parties in the line of the particular communication form, for instance as a CC recipient in a mail conversation with several concerned parties.

As required by law, we store any business-related communication within the scope of the statutory periods.

Commission contract

We do not collect any personal data that we could commit to any processing. We do not commit or transfer any personal data to anyone for processing. Still, we placed a commission contract with our hoster.

Storing of connection data on the part of the hoster

The following information is no part of this data privacy statement and we are not obligated to share these details. It is given purely to inform you about the fact and no responsibility is taken for the correctness of this information:

Our hoster informs us that irrespective of our specifications the connection data (date, time, OS and browser version details, visited URL and IP addresses) of all traffic are stored for 7 days on part of the hoster, according to the Telekommunikationsgesetz (Telecommunications Act). The Telekommunikationsgesetz takes precedence over DSGVO (General Data Protection Regulation) in this detail. Add at least 4 weeks of backup and note that your connection data are stored for at least 5 weeks in this way, independently from us.

Data privacy statement for web site www.esoes.de / www.esoes.com

As IT company, software developers and support partner, data privacy is essential to us.

Our web site www.esoes.de / www.esoes.com follows the legal principles of data reduction and data economy from 1997, aiming to avoid any unnecessary collection and storage of data, especially personal data. This means, our web site does not collect or store personal data of your visit more than the inevitable connection data.

Plase also note the addendum 'storing of connection data on the part of the hoster'.

Extent of collected data

When you visit our web site at www.esoes.de / www.esoes.com, we automatically learn

  • which of our pages you visit, including timestamp for each page visit,
  • the IP address and port, from which you connect,
  • the product names and version, including language or regional setting, which your browser and operating system transfer,
  • potentially the URL of the (3rd party) web site you come from
  • and the name of your Internet Service Provider.

Those are data that automatically accrue on the web site server if you visit any web site / web page.

In addition, the products we deploy as CMS (www.esoes.de/www.esoes.com), bug tracker (bugtracker.esoes.de/bugtracker.esoes.com) and file exchange platform (cloud.esoes.de/cloud.esoes.com) might make use of cookies. So, when visiting one of these sites, it might write a cookie to your system and/or read a previously created cookie.

Please note to this regard that our bug tracker system (bugtracker.esoes.de/bugtracker.esoes.com), our file exchange platform (cloud.esoes.de/cloud.esoes.com) as well as our ftp storage space (ftp.esoes.de/ftp.esoes.com) are only accessible after personal login. There is no automated registration process. The credentials required to use these systems are only issued individually to persons of known identity and only as needed. Since use of these systems requires individual login, additional personal data inevitably accrue. So, if you use any of these sites, the extended data privacy statement of that site applies.

Apart from that we do not accumulate or generate personal data. Notably:

  • There is no monitoring or recording of user activity in excess of temporarily storing the abovementioned data. In particular, we do not deploy any so-called session tracking and session replay techniques.
  • We do not try to gather additional personal or individual data, like for instance browser fingerprints, that might get used for profiling individual visitors. We do not use possible cookies for profiling. We do not create visitor profiles at all, not even anonymized ones.

Our web sites do not integrate third-party elements in such a way that your connection data get exposed to anywhere outside of our domains. Notably:

  • We do not employ any third-party analysis software or analysis services (like Google Analytics).
  • Our web sites do not embed external ads or social media links.
  • We do not employ any tracking techniques based on invoking external URLs.

Storage of collected data

We strip all IP addresses from the collected data and use the remaining, anonymous connection data to create page visit statistics. Data derived from your connections to our site get stored and processed without IP addresses. These statistics are the only data we keep for long term storage and are totally anonymous. We do not engage in any attempt to individualize or identify users from the collected data, we do not attempt to create visitor profiles, neither personalized, nor individualized, nor pseudonymized. And with the anonymization we make sure that it is indeed impossible to do so from the stored data.

EXCEPTION: In case of attacks or in order to diagnose network issues and connection problems we may store your raw connection data, including IP addresses, if and for as long this is required to solve the problem. In case of attacks we also reserve our right to transfer all relevant data to third parties involved in the investigation.

Propagation of collected data

We do not make the collected data available to third parties. We contracted the hoster to adhere to the same restrictions.

Protection of collected data

Transferring data through the Internet or keeping data on a storage not totally disconnected from the Internet is inherently unsafe with regard to privacy. Every system can and will have leaks and flaws that make unauthorized access to those data possible. We cannot guarantee total privacy of the data transferred to or stored on our web servers. Which is a major reason not to collect and store sensitive data in excess of the unavoidable minimum. Not gathering sensitive data in the first place is our best measure to minimize the potential impact of data theft or server hijacking.

Giving or revoking consent to storing or processing of your personal data

With the visit of any web site you give implicit consent that your unavoidable connection data are exposed to that site. We do not gather any additional personal data. As stated above, we do not store nor process data that can be used to track, identify or profile you, so not only is no consent required, there simply is nothing that you could explicitly consent to. Which of course also means there is nothing to revoke.

Data privacy contact

If after reading this statement you have questions regarding this statement or other data privacy concerns, please refer to our  ->Contact page to get in touch.

Your contact details

Please note that if you contact us we will of course become aware of the contact details you use or additionally provide in doing so. We use your contact details only for the purpose of communicating with you. We do not send general advertisements, newsletters or the like.

Your contact details will not be given to uninvolved third parties. But they might be propagated to involved parties in the line of the particular communication form, for instance as a CC recipient in a mail conversation with several concerned parties.

As required by law, we store any business-related communication within the scope of the statutory periods.

Commission contract

We do not collect any personal data that we could commit to any processing. We do not commit or transfer any personal data to anyone for processing. Still, we placed a commission contract with our hoster.

Storing of connection data on the part of the hoster

The following information is no part of this data privacy statement and we are not obligated to share these details. It is given purely to inform you about the fact and no responsibility is taken for the correctness of this information:

Our hoster informs us that irrespective of our specifications the connection data (date, time, OS and browser version details, visited URL and IP addresses) of all traffic are stored for 7 days on part of the hoster, according to the Telekommunikationsgesetz (Telecommunications Act). The Telekommunikationsgesetz takes precedence over DSGVO (General Data Protection Regulation) in this detail. Add at least 4 weeks of backup and note that your connection data are stored for at least 5 weeks in this way, independently from us.